Terms of Use
Last Updated: July 12, 2025
Welcome to Velmexa. These Terms of Use govern your access to and use of our website, services, and educational platform. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By accessing velmexa.pro and using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
We reserve the right to modify these terms at any time. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
2. Description of Services
Velmexa provides online educational content, including but not limited to:
- Online lectures and courses on scenario modeling and related topics
- Multimedia educational resources
- Interactive learning materials
- Digital content delivery platforms
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice.
3. User Accounts
3.1 Account Registration
To access certain features of our services, you may need to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your password and account
- Notify us immediately of any unauthorized use of your account
- Accept responsibility for all activities that occur under your account
3.2 Account Eligibility
You must be at least 16 years of age to create an account. If you are under 18, you represent that you have obtained parental or guardian consent to use our services.
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason we deem appropriate.
4. User Conduct
You agree not to:
- Use our services for any unlawful purpose or in violation of these terms
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Upload or transmit viruses, malware, or other malicious code
- Collect or harvest information about other users without consent
- Impersonate any person or entity or misrepresent your affiliation
- Share, distribute, or resell course content without authorization
- Use automated systems or bots to access our services
- Engage in any activity that could harm our reputation or business
5. Intellectual Property Rights
5.1 Our Content
All content on our platform, including but not limited to text, graphics, logos, videos, audio, software, and course materials, is the property of Velmexa or our licensors and is protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use our content solely for personal, non-commercial educational purposes.
5.2 Restrictions
You may not:
- Copy, modify, distribute, or create derivative works from our content
- Reverse engineer, decompile, or disassemble any software or technology
- Remove or alter any copyright, trademark, or proprietary notices
- Use our content for commercial purposes without written permission
- Frame or mirror any portion of our services
5.3 User Content
If you submit, post, or upload any content to our platform, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting our services.
6. Payment and Subscriptions
6.1 Fees
Access to certain courses and features may require payment of fees. All fees are stated in the applicable currency and are non-refundable except as expressly stated in our refund policy.
6.2 Billing
By providing payment information, you authorize us to charge the applicable fees to your chosen payment method. You are responsible for maintaining valid payment information.
6.3 Subscriptions
Some services are offered on a subscription basis. Subscriptions automatically renew unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.
6.4 Price Changes
We reserve the right to modify our pricing at any time. Price changes will not affect existing subscriptions until renewal.
7. Refund Policy
Refund requests must be submitted within 14 days of purchase. Refunds are granted at our discretion and may be subject to the following conditions:
- Minimal access to course content (typically less than 20% completion)
- Technical issues preventing access that could not be resolved
- Duplicate purchases or billing errors
Subscription fees are non-refundable once the subscription period has begun.
8. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.
By using our services, you consent to our collection and use of your information as described in our Privacy Policy.
9. Third-Party Links and Services
Our services may contain links to third-party websites or integrate with third-party services. We are not responsible for the content, policies, or practices of third parties. Your use of third-party services is at your own risk and subject to their respective terms and policies.
10. Disclaimers
Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that our services will be uninterrupted, error-free, or secure
- Warranties regarding the accuracy, reliability, or completeness of content
- Warranties that our services will meet your specific requirements
We do not guarantee any specific results from using our educational services. Learning outcomes depend on individual effort, dedication, and circumstances beyond our control.
11. Limitation of Liability
To the maximum extent permitted by law, Velmexa and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or data
- Loss of business opportunities
- Service interruptions or system failures
- Personal injury or property damage
- Any other losses resulting from your use of our services
Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless Velmexa and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from:
- Your violation of these Terms of Use
- Your violation of any rights of third parties
- Your use or misuse of our services
- Any content you submit or upload to our platform
13. Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe that content on our platform infringes your copyright, please contact us at [email protected] with the following information:
- Identification of the copyrighted work claimed to be infringed
- Identification of the allegedly infringing material and its location
- Your contact information
- A statement of good faith belief that the use is not authorized
- A statement under penalty of perjury that the information is accurate
- Your physical or electronic signature
14. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason, including breach of these terms.
Upon termination:
- Your right to use our services will cease immediately
- You must cease all use of our content and materials
- Provisions that by their nature should survive termination will remain in effect
15. Dispute Resolution
15.1 Informal Resolution
Before initiating any formal proceedings, you agree to contact us at [email protected] to attempt to resolve any disputes informally. We will attempt to resolve disputes through good faith negotiations.
15.2 Arbitration
Any disputes that cannot be resolved informally shall be resolved through binding arbitration rather than in court, except where prohibited by law. The arbitration shall be conducted by a single arbitrator and shall be limited to the dispute between you and Velmexa.
15.3 Class Action Waiver
You agree that any proceedings to resolve disputes will be conducted on an individual basis and not as a class, consolidated, or representative action.
16. General Provisions
16.1 Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Velmexa regarding our services and supersede all prior agreements and understandings.
16.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
16.3 Waiver
Our failure to enforce any right or provision of these terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these terms or your rights and obligations without our prior written consent. We may assign these terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of nature, war, terrorism, labor disputes, or technical failures.
16.6 Headings
Section headings are for convenience only and shall not govern the interpretation of these terms.
17. Changes to Services
We reserve the right to modify or discontinue, temporarily or permanently, our services or any features with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of our services.
18. Accessibility
We are committed to making our services accessible to all users. If you encounter accessibility barriers, please contact us at [email protected] so we can work to address your concerns.
19. Contact Information
If you have any questions about these Terms of Use, please contact us:
Velmexa
63 Aquamarine Dr, Sunnyridge
Newcastle, 2940
South Africa
Phone: +27115172442
Email: [email protected]
Website: velmexa.pro
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.